Packaging Design for DTC: What Matters and What Doesn't
Unboxing > outside design
Inside is where buyer emotion happens. Invest here. Outside needs to survive shipping and convey basic category — that's it.
Sustainable > flashy
Recycled, recyclable, minimal. Customers increasingly care. 'Plastic-free' earns more goodwill than 'metallic foil'.
Branded insert card
Thank-you card with QR code to review request. Converts 15-30% of package openers into reviews. Best 10-cent ROI in DTC.