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AI for Market Research: What It Does Well, What It Gets Wrong

Kumakshi Verma 3 min readJuly 13, 2024

Great for

Summarizing interviews, categorizing survey responses, extracting themes from long transcripts. Saves hours on data synthesis.

Terrible for

Primary research. LLMs don't know what you don't ask — they fill gaps with plausible-sounding averages.

The hybrid approach

Humans do the interviews. AI summarizes and themes them. Humans decide implications. Leveraged, not replaced.

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