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Email & CRM

The SMS Welcome Flow That Doubled Our Email List Growth

Shabir Malik 3 min readJuly 11, 2024

Opt-in with a specific ask

SMS for exclusive early-access. Low-ask, high-intent opt-in. Converts 4-7% of site visitors vs 0.5-1% for generic 'newsletter' opt-ins.

Flow includes email capture

Second SMS: 'Want the detailed version? Drop your email.' 30-40% convert. You've grown two channels from one opt-in.

Retention 6x higher

Dual-channel subscribers have 6x higher LTV than single-channel. Worth the work to cross-collect.

Keep reading — Email & CRM

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